Support & Documentation

Welcome to the official support hub for Night Astro Planner. Whether you are setting up your smart telescope, testing FOV framing, traveling to a dark-sky preserve, or diagnosing an issue, this page covers features, FAQs, and contact channels.

Contact & Technical Inquiries

For direct assistance, feature requests, or subscription inquiries, email our support team directly:

When reporting a technical issue or crash, please include:

  1. Device Model: (e.g., iPhone 16 Pro, Google Pixel 9, iPad Pro M4, Samsung Galaxy S24)
  2. Operating System Version: (e.g., iOS 18.2, Android 15)
  3. App Version: Listed in the in-app Menu or About screen (e.g., v1.1.6)
  4. Issue Summary: What occurred, the selected target or location, and relevant screenshots if available.

What’s New in Night Astro Planner

Version 1.1.6

Version 1.1.5

Version 1.1.4

Frequently Asked Questions

Why does the app request precise location?

Night Astro Planner calculates celestial coordinates (Altitude and Azimuth) based strictly on your observer latitude, longitude, and Local Sidereal Time (LST). Precise coordinates ensure that the horizon, zenith, altitude rings, and transit culminations accurately match what your telescope or camera sees from your exact setup location.

Is my location data transmitted to remote servers?

We (the developer) never collect, store, or track your location on any server, and your data is never shared with advertising networks or data brokers.

How does the FOV Framing Simulator work?

The framing simulator calculates the sensor field of view based on your telescope or lens focal length and sensor dimensions (or built-in presets for ZWO Seestar, DWARF, and Vaonis Vespera). This allows you to preview framing and camera angle rotation on deep-sky survey cutouts before shooting.

How are the Bortle ratings and light pollution calculated?

Light pollution overlays are sampled from the high-resolution NOAA / CIRES Falchi 2016 World Atlas of Artificial Night Sky Brightness and NASA VIIRS Black Marble radiance data, delivering instant Bortle Class (1–9) and Zenith Sky Brightness (SQM in mag/arcsec²).

Does the app work without cellular or Wi-Fi in remote areas?

Yes. All celestial mechanics, planet/asteroid ephemeris calculations, offline deep-sky catalogs (Messier, Caldwell, NGC, IC), and saved target databases work completely offline in remote dark-sky locations.

How do I restore or manage my Pro subscription?

On iOS, open Menu > About & Scientific Sources and tap Restore Purchases. Subscriptions can be managed or canceled anytime via your Apple ID under Settings > [Your Name] > Subscriptions. On Android, manage subscriptions via the Google Play Store app under Payments & Subscriptions.

Scientific Data Sources & Attributions